Collision Repair FAQ – Broward County, FL
Accidents are stressful! Getting answers shouldn’t be. Discover everything you need to know about collision repair, insurance claims, repair timelines, rental options, and warranties. Our certified collision experts proudly serve Davie and Broward County with honest, straightforward guidance you can trust.
Insurance & Claims
Do you work with my insurance?
Yes! We work with all insurance companies. We guide you from claim to completion and communicate in plain language so you always know what’s next.
Do I have to use the body shop my insurer recommends aka Direct Repair Programs (DRP)?
No. You choose your shop. DRP (Direct Repair Program) shops are insurer‑recommended, but Florida law lets you select the repairer you trust. We’ll document damage, advocate for OEM‑quality repairs, and keep your claim moving.
How do I start a claim with you?
- You can use our contact form and upload photos for a fast preliminary estimate
- Call us at (954) 792-8514
- Visit our Davie location: 4375 SW 60th Ave, Davie, FL 33314. We’ll confirm coverage details and contact your adjuster
What documents or info do you need? Claim number and vehicle information
Will you speak with my adjuster?
Absolutely. We coordinate supplements, parts approvals, and repair procedures directly with your adjuster to save you time.
Repair Process & Timelines
How long will collision repairs take?
It varies by severity and parts availability. We set expectations up front and provide progress updates. Minor bumper/dent work may be days; structural and ADAS calibration work can be longer.
What happens during the estimate and teardown?
We inspect visible damage first. After teardown we often find hidden issues (structure, sensors, brackets). We submit a supplement to the insurer so the full repair is properly covered.
Do you calibrate ADAS (safety sensors)?
Yes, after structural and body work, we perform ADAS calibration (cameras, radar, parking sensors) and road‑test to confirm everything is back to spec.
Can you match my paint exactly?
Yes, computerized color‑matching and factory‑grade refinishing. We back our finish with a lifetime paint workmanship warranty.
Do you use OEM parts?
We advocate for OEM procedures and parts wherever safety, fit, or finish requires them. If aftermarket is proposed, we explain trade‑offs and follow manufacturer guidance.
Rentals, Towing & Logistics
Can you help with a rental car?
Yes. We can provide tows whether provided by insurance or customer paid
Do you offer towing or drop‑off services?
We can arrange trusted local towing. Call us and we’ll coordinate pickup or delivery times that fit your schedule.
Do you repair fleet and commercial vehicles?
Yes priority scheduling and fast turnarounds to reduce downtime.
Costs, Payment & Warranty
How much will it cost?
We provide a written estimate. Final cost can change after teardown and insurer approvals (supplements). We’ll call before any change is made.
What payment methods do you accept?
Insurance payments, major credit cards, and ACH. Deductibles are due at vehicle pickup.
What is covered by warranty?
1 Year parts and labor and 1 year paint workmanship on refinishing; parts and labor warranties follow manufacturer and insurer policies. We’ll explain what’s included for your repair.
For nearly four decades, our collision repair shop has been South Florida’s trusted choice for expert auto body repair, dent removal, frame straightening, paint refinishing, and OEM-approved parts replacement. We specialize in accident damage restoration, bumper repair, scratch and dent repair, and advanced computerized color matching to bring your vehicle back to factory standards.
Whether you need insurance-approved collision repair, fleet accident management, or precision semi-truck body work, our certified technicians deliver quality, safety, and reliability every time. Experience the difference of a shop that combines decades of craftsmanship with cutting-edge technology for complete auto body and collision solutions.
Convenience & Communication
How do I check repair status?
We send regular updates and you can call anytime. We’ll share target completion dates and let you know as soon as your vehicle is ready.
Can I upload photos for a same‑day estimate?
Yes, use our Upload Photos tool. Many photo‑based estimates are turned around quickly (final pricing may change after in‑shop inspection).
What areas do you serve?
Davie (primary), plus Fort Lauderdale, Weston, Plantation, Hollywood, Coral Springs, Pembroke Pines, Sunrise, Miramar, Cooper City, and broader Broward County. (See our Service Areas page.)
After the Repair
Will my vehicle be cleaned before pickup?
Yes, final quality check and cleanup are part of our hand‑off.
What should I look for after a repair?
Straight body lines, consistent panel gaps, no warning lights, and proper ADAS function. If something feels off, call us—we’ll make it right.
Still Have Questions? We’re Here to Help!
If you have any questions you can always give us a call, fill out our online form, or come by the shop and say hello! We are always happy to help and proud to serve South Florida.